{"id":7760,"date":"2022-06-30T00:00:00","date_gmt":"2022-06-29T23:00:00","guid":{"rendered":"https:\/\/instrid.sk\/uncategorized\/co-treba-mat-na-pamati-pri-jednani-s-problemovymi-ludmi\/"},"modified":"2022-06-30T00:00:00","modified_gmt":"2022-06-29T23:00:00","slug":"co-treba-mat-na-pamati-pri-jednani-s-problemovymi-ludmi","status":"publish","type":"post","link":"https:\/\/instrid.sk\/en\/archiv\/co-treba-mat-na-pamati-pri-jednani-s-problemovymi-ludmi\/","title":{"rendered":"\u010co treba ma\u0165 na pam\u00e4ti pri jednan\u00ed s probl\u00e9mov\u00fdmi \u013eu\u010fmi?"},"content":{"rendered":"<p><strong>Probl\u00e9mov\u00ed \u013eudia<\/strong> s\u00fa v\u0161ade. Nech idete kamko\u013evek, nikdy sa pred nimi neschov\u00e1te. Mo\u017eno sa d\u00e1 vyhn\u00fa\u0165 jedn\u00e9mu alebo dvom nepr\u00edjemn\u00fdm \u013eu\u010fom, ale \u010do t\u00ed ostatn\u00ed? Schov\u00e1vanie sa nie je trval\u00e9 rie\u0161enie. Navy\u0161e v s\u00favislosti s pr\u00e1cou je zvy\u010dajne \u0165a\u017ek\u00e9 vyhn\u00fa\u0165 sa niekomu alebo sa pred n\u00edm skry\u0165, pokia\u013e z pr\u00e1ce \u00faplne neod\u00eddete. Preto po dvoch rokoch odl\u00fa\u010denia je pre mnoh\u00fdch n\u00e1vrat do kancel\u00e1rskeho prostredia s t\u00fdmi, <strong>s ktor\u00fdmi maj\u00fa probl\u00e9my, pomerne stresuj\u00faci. <\/strong><\/p>\n<p>Ak v\u00e1s \u010dak\u00e1 tak\u00e9to nepr\u00edjemn\u00e9 stretnutie, kde budete musie\u0165 jedna\u0165 s probl\u00e9mov\u00fdmi \u013eudmi, nez\u00fafajte! Je potrebn\u00e9 ma\u0165 na pam\u00e4ti nieko\u013eko d\u00f4le\u017eit\u00fdch prvkov.<\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"LC20lb MBeuO DKV0Md\">Viete, s k\u00fdm m\u00e1te do\u010dinenia?<\/h3>\n<p>Existuj\u00fa 4 r\u00f4zne typy probl\u00e9mov\u00fdch \u013eud\u00ed:<\/p>\n<ul>\n<li><strong>Zhor\u0161ovatelia<\/strong>\u00a0s\u00fa zn\u00e1mi aj ako negativisti. V\u017edy maj\u00fa na srdci nie\u010do zl\u00e9. S\u0165a\u017euj\u00fa sa, kritizuj\u00fa a posudzuj\u00fa. Je takmer nemo\u017en\u00e9 sa im zap\u00e1\u010di\u0165.<\/li>\n<li><strong>V\u0161evedkovia alebo exhibicionisti <\/strong>sa radi sna\u017eia urobi\u0165 na v\u00e1s dojem.<\/li>\n<li><strong>Pas\u00edvni<\/strong> \u013eudia do okolia pr\u00edli\u0161 neprispievaj\u00fa a nech\u00e1vaj\u00fa ostatn\u00fdch, aby za nich urobili \u0165a\u017ek\u00fa pr\u00e1cu.<\/li>\n<li><strong>Tanky <\/strong>s\u00fa v\u00fdbu\u0161n\u00e9 alebo panova\u010dn\u00e9 povahy, ktor\u00e9 chc\u00fa, aby bolo po ich a urobia \u010doko\u013evek, aby to dosiahli.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>Nenechajte sa vyprovokova\u0165<\/h3>\n<p>Konflikty s probl\u00e9mov\u00fdmi \u013eu\u010fmi sa m\u00f4\u017eu \u013eahko sta\u0165 za\u010darovan\u00fdm kruhom. Va\u0161\u00edm cie\u013eom v takejto situ\u00e1ci by malo by\u0165 to, <strong>aby sa nezhor\u0161ila<\/strong>. Aj oby\u010dajn\u00fd zvyk <strong>po\u010dka\u0165 p\u00e4\u0165-desa\u0165 sek\u00fand<\/strong>, k\u00fdm prehovor\u00edte, ke\u010f ste v konflikte, v\u00e1m m\u00f4\u017ee pom\u00f4c\u0165 zabr\u00e1ni\u0165 \u010fal\u0161\u00edm \u0161kod\u00e1m.<\/p>\n<p>&nbsp;<\/p>\n<h3>Poker Face<\/h3>\n<p>Taktika m\u00e1 prednos\u0165 pred temperamentom. Nau\u010dte sa nasadi\u0165 si svoju <strong>diplomatick\u00fa pokerov\u00fa tv\u00e1r. <\/strong>Sk\u00f4r sa s\u00fastre\u010fte na probl\u00e9my, ktor\u00e9 treba napravi\u0165, ne\u017e aby ste na niekoho osobne \u00fato\u010dili. Ak sa to nau\u010d\u00edte robi\u0165 d\u00f4sledne, budete v\u017edy<strong> p\u00f4sobi\u0165 profesion\u00e1lne a pozit\u00edvne<\/strong>, \u010do v\u00e1m poskytne v\u00fdhodu vo v\u0161etk\u00fdch situ\u00e1ci\u00e1ch.<\/p>\n Poker Face ( Foto: Tyrell James)\n<p>&nbsp;<\/p>\n<p><em><strong>Pokerov\u00e1 tv\u00e1r<\/strong> je nepr\u00edstupn\u00fd v\u00fdraz, ktor\u00fd skr\u00fdva skuto\u010dn\u00e9 pocity.<\/em><\/p>\n<p>&nbsp;<\/p>\n<h3>Majte na pam\u00e4ti svoj cie\u013e<\/h3>\n<p>Ako sme u\u017e spom\u00ednali. \u010cast\u00fdm probl\u00e9mom pri kontakte s nepr\u00edjemn\u00fdmi \u013eu\u010fmi je, \u017ee sa nech\u00e1me \u013eahko rozru\u0161i\u0165 a strat\u00edme zo zrete\u013ea ciele, ktor\u00e9 sa sna\u017e\u00edme dosiahnu\u0165.\u00a0 V\u017edy majte na pam\u00e4ti, pre\u010do ste v tejto diskusii a \u010do potrebujete dosiahn\u00fa\u0165.<\/p>\n<h3>Pochopte z\u00e1mery danej osoby<\/h3>\n<p>Aj ke\u010f sa m\u00f4\u017ee zda\u0165, \u017ee dan\u00e1 osoba v\u00e1s chce len nahneva\u0165, v\u017edy existuje nejak\u00fd <strong>skryt\u00fd d\u00f4vod, ktor\u00fd ju motivuje k tak\u00e9muto konaniu<\/strong>. M\u00e1lokedy je v\u0161ak t\u00e1to motiv\u00e1cia zjavn\u00e1. Pok\u00faste sa <strong>identifikova\u0165 sp\u00fa\u0161\u0165ac\u00ed mechanizmus danej osoby<\/strong>.<\/p>\n<ul>\n<li>\u010co ju n\u00fati kona\u0165 tak\u00fdmto sp\u00f4sobom?<\/li>\n<li>\u010co jej br\u00e1ni v spolupr\u00e1ci s vami?<\/li>\n<li>Ako m\u00f4\u017eete pom\u00f4c\u0165 uspokoji\u0165 jeho\/jej potreby a vyrie\u0161i\u0165 situ\u00e1ciu?<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>Ak sa d\u00e1, priprate sa predom<\/h3>\n<p>Cvi\u010denie a n\u00e1cvik m\u00f4\u017eu pom\u00f4c\u0165 v na\u0161ich najstresuj\u00facej\u0161\u00edch medzi\u013eudsk\u00fdch chv\u00ed\u013each. Nebojte sa nap\u00edsa\u0165 scen\u00e1r n\u00e1ro\u010dn\u00e9ho rozhovoru. Sk\u00faste si ho vopred nacvi\u010d\u00ed\u0165. M\u00f4\u017eete si premyslie\u0165 aj formul\u00e1cie, ktor\u00e9 bud\u00fa s men\u0161ou pravdepodobnos\u0165ou vies\u0165 k vyhroteniu situ\u00e1cie.<\/p>\n<p>&nbsp;<\/p>\n<h3>\u00dak\u00e1\u017ete re\u0161pekt<\/h3>\n<p>Nikto nem\u00e1 r\u00e1d, ke\u010f sa mu d\u00e1va najavo, \u017ee je hl\u00fapy, neschopn\u00fd alebo nekompetentn\u00fd. Aj ke\u010f to m\u00f4\u017ee by\u0165 v niektor\u00fdch pr\u00edpadoch ve\u013emi \u0165a\u017ek\u00e9, pre vlastn\u00e9 dobro sa sk\u00faste prekona\u0165 a preuk\u00e1za\u0165 osobe na druhej strane \u00factu.<\/p>\n Jednanie s probl\u00e9mov\u00fdmi \u013eudmi je \u0165a\u017ek\u00e9. (Foto: Ikons8 Team)\n<h3>Vyberajte si svoje bitky<\/h3>\n<p>Nie v\u0161etky konflikty stoja za v\u00e1\u0161 \u010das a pozornos\u0165. Niekedy je jednanie s nepr\u00edjemnou osobou ako dohadovanie sa s bato\u013ea\u0165om v z\u00e1chvate hnevu. <strong>Sp\u00fdtajte sa sami seba, \u010di sa naozaj chcete dosta\u0165 do zd\u013ahavej h\u00e1dky o probl\u00e9me<\/strong>, ktor\u00e9mu m\u00f4\u017eete pred\u00eds\u0165.<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Probl\u00e9mov\u00ed \u013eudia s\u00fa v\u0161ade. Nech idete kamko\u013evek, nikdy sa pred nimi neschov\u00e1te. Mo\u017eno sa d\u00e1 vyhn\u00fa\u0165 jedn\u00e9mu alebo dvom nepr\u00edjemn\u00fdm \u013eu\u010fom, ale \u010do t\u00ed ostatn\u00ed?<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[51],"tags":[],"class_list":["post-7760","post","type-post","status-publish","format-standard","hentry","category-archiv","two-columns"],"_links":{"self":[{"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/posts\/7760","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/comments?post=7760"}],"version-history":[{"count":0,"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/posts\/7760\/revisions"}],"wp:attachment":[{"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/media?parent=7760"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/categories?post=7760"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/tags?post=7760"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}