{"id":7845,"date":"2022-08-14T00:00:00","date_gmt":"2022-08-13T23:00:00","guid":{"rendered":"https:\/\/instrid.sk\/uncategorized\/spoznajte-manipulacne-techniky-predajcov-a-nenechajte-sa-oklamat\/"},"modified":"2022-08-14T00:00:00","modified_gmt":"2022-08-13T23:00:00","slug":"spoznajte-manipulacne-techniky-predajcov-a-nenechajte-sa-oklamat","status":"publish","type":"post","link":"https:\/\/instrid.sk\/en\/archiv\/spoznajte-manipulacne-techniky-predajcov-a-nenechajte-sa-oklamat\/","title":{"rendered":"Spoznajte manipula\u010dn\u00e9 techniky predajcov a nenechajte sa oklama\u0165"},"content":{"rendered":"

Ak ste si niekedy kupovali auto, telef\u00f3n \u010di \u010doko\u013evek hodnotnej\u0161ie, pravdepodobne ste sa s t\u00fdmito taktikami u\u017e stretli.<\/strong><\/p>\n

 <\/p>\n

Hranica medzi f\u00e9rov\u00fdm predajom a manipul\u00e1ciou je tenk\u00e1 a niekedy sami predajcovia nevedia, \u010di ju u\u017e neprekro\u010dili. Zistite, ako sa vyhn\u00fa\u0165 manipulat\u00edvnym predajn\u00fdm technik\u00e1m. K\u00fapili ste si niekedy nie\u010do, \u010do ste nechceli, jednoducho preto, \u017ee ste predajcovi nevedeli poveda\u0165 \u201enie\u201c?<\/span><\/span> Alebo ste sa u\u017e niekedy nechali vtiahnu\u0165 do darovania charitat\u00edvnej organiz\u00e1cii po tom, \u010do v\u00e1s po\u017eiadali o podp\u00edsanie pet\u00edcie za rozumn\u00fd d\u00f4vod?<\/span><\/span> Ak \u00e1no, stali ste sa ter\u010dom manipulat\u00edvnej predajnej taktiky alebo taktiky nespravodliv\u00e9ho vplyvu.<\/span><\/span> V bud\u00facnosti sa t\u00fdmto trikom vyhnite.<\/span><\/span>\u00a0Pozrite sa na manipulat\u00edvne triky, na ktor\u00e9 si treba da\u0165 pozor a tipy, ako asert\u00edvne reagova\u0165 na netaktn\u00fdch \u013eud\u00ed, ktor\u00ed ich pou\u017e\u00edvaj\u00fa.<\/span><\/span><\/p>\n

1. Il\u00fazia taktiky v\u00fdberu<\/h3>\n

Ak ste si niekedy kupovali auto, pravdepodobne ste sa s touto taktikou stretli.<\/span><\/span> Predajca v\u00e1m najprv predstav\u00ed tri alebo \u0161tyri mo\u017enosti.<\/span><\/span> \u010ealej sa v\u00e1s sp\u00fdta ot\u00e1zku typu \u201eKtor\u00fa mo\u017enos\u0165 chcete zak\u00fapi\u0165?\u201c alebo \u201eKtor\u00fa z pon\u00faknut\u00fdch mo\u017enost\u00ed podp\u00ed\u0161eme?\u201c<\/strong>\u00a0 Podobn\u00e9 ot\u00e1zky obsahuj\u00fa pref\u00edkan\u00fd predpoklad nazna\u010duj\u00faci, \u017ee si rad\u0161ej nie\u010do z pon\u00fak vyberiete, ne\u017e by ste sa v\u00f4bec rozhodovali, \u010di produkt zak\u00fapi\u0165 alebo nie. <\/span><\/span>Teraz ke\u010f viete, ako t\u00e1to manipulat\u00edvna taktika funguje, zist\u00edte, \u017ee je \u013eahk\u00e9 ju zvl\u00e1dnu\u0165.<\/span><\/span> Sta\u010d\u00ed poveda\u0165: \u201eKe\u010f budem pevne rozhodnut\u00fd pre k\u00fapu, d\u00e1m v\u00e1m vedie\u0165, ktor\u00fd bal\u00edk preferujem.<\/span><\/span> V\u010faka za va\u0161u pomoc.\u201c<\/span><\/span><\/p>\n Nenechajte sa oklama\u0165 il\u00faziou taktiky v\u00fdberu. Nechajte si \u010das na premyslenie, hlavne pokia\u013e ide o drah\u0161iu k\u00fapu. Zdroj: pexels.com\n

2. Odhodlanie sa k taktike vy\u0161\u0161ieho princ\u00edpu<\/span><\/span><\/h3>\n

T\u00e1to les\u0165 za\u010d\u00edna t\u00fdm, \u017ee v\u00e1s niekto po\u017eiada, aby ste prejavili podporu dobrej veci.<\/span><\/span> M\u00f4\u017ee \u00eds\u0165\u00a0 napr\u00edklad o podp\u00edsanie pet\u00edcie alebo odpove\u010f na zdanlivo nevinn\u00fa ot\u00e1zku, ako napr\u00edklad \u201eStar\u00e1te sa o zachovanie miestneho \u017eivotn\u00e9ho prostredia?\u201c <\/span><\/span>Akon\u00e1hle sa zaregistrujete alebo vyslov\u00edte \u010darovn\u00e9 slov\u00ed\u010dko \u201e\u00e1no\u201c, predajca odhal\u00ed svoju skuto\u010dn\u00fa agendu.<\/span><\/span> Po\u017eiadaj\u00fa v\u00e1s, aby ste prispeli alebo urobili nie\u010do, \u010do im prinesie \u00fa\u017eitok.<\/span><\/span><\/strong><\/p>\n

Ak sa napr\u00edklad person\u00e1l v hoteli p\u00fdta na v\u00e1\u0161 z\u00e1v\u00e4zok chr\u00e1ni\u0165 miestne \u017eivotn\u00e9 prostredie, pravdepodobne sa v\u00e1s chystaj\u00fa po\u017eiada\u0165, aby ste svoje uter\u00e1ky pou\u017e\u00edvali ka\u017ed\u00fd de\u0148.<\/span><\/span> <\/strong>Na t\u00fato taktiku m\u00f4\u017eete reagova\u0165 dvoma sp\u00f4sobmi.<\/span><\/span> Svojmu z\u00e1v\u00e4zku sa m\u00f4\u017eete vyhn\u00fa\u0165 tak, \u017ee zdvorilo odpoviete NIE alebo<\/span><\/span>\u00a0m\u00f4\u017eete t\u00fato les\u0165 asert\u00edvne odhali\u0165 t\u00fdm, \u017ee poviete: \u201eNeuvedomil som si, \u017ee h\u013ead\u00e1te dary.<\/span><\/span> \u010eakujem za op\u00fdtanie, ale rad\u0161ej nie.\u201c Pam\u00e4tajte, \u017ee komunik\u00e1cia s manipulat\u00edvnymi \u013eu\u010fmi zah\u0155\u0148a stanovenie pevn\u00fdch hran\u00edc.<\/span><\/span><\/p>\n Nau\u010dte sa hovori\u0165 NIE. Zdroj: Pexels.com\n

3. Taktika zvl\u00e1dania n\u00e1mietok<\/span><\/span><\/h3>\n

V\u00e4\u010d\u0161ina predajcov bola vy\u0161kolen\u00e1 tak, aby nebrali v \u00favahu v\u00e1\u0161 d\u00f4vod, pre\u010do ste nenak\u00fapili.<\/span><\/span> To, \u010do ste povedali, vyvr\u00e1tia predlo\u017een\u00edm starostlivo pripraven\u00e9ho protiargumentu.<\/span><\/span><\/strong> Napr\u00edklad, ak poviete \u201eJe to nad r\u00e1mec m\u00f4jho rozpo\u010dtu\u201c, predajca uvedie \u201eTu je lacnej\u0161ia mo\u017enos\u0165.\u201c<\/strong><\/span><\/span> V tejto f\u00e1ze nem\u00e1 zmysel predklada\u0165 \u010fal\u0161iu n\u00e1mietku, preto\u017ee predajca jednoducho predlo\u017e\u00ed \u010fal\u0161\u00ed protiargument.<\/span><\/span> Tak\u017ee pri uzatv\u00e1ran\u00ed rozhovoru mus\u00edte by\u0165 asert\u00edvni.<\/span><\/span> Povedzte napr\u00edklad: \u201e\u010eakujem za tieto inform\u00e1cie.<\/span><\/span> Vr\u00e1tim sa, ke\u010f budem pripraven\u00fd na n\u00e1kup.\u201c Ak je predajca obzvl\u00e1\u0161\u0165 h\u00fa\u017eevnat\u00fd, zvo\u013ete jeho taktiku slovami: \u201eNem\u00e1 zmysel rie\u0161i\u0165 moje n\u00e1mietky, preto\u017ee som sa rozhodol nek\u00fapi\u0165.<\/span><\/span> V\u010faka za va\u0161u pomoc.\u201c<\/span><\/span><\/p>\n

Bu\u010fte obozretn\u00fd pri n\u00e1pisoch, ktor\u00e9 v\u00e1s n\u00fatia okam\u017eite bez prem\u00fd\u0161\u013eania nakupova\u0165<\/h3>\n

Patria medzi ne:<\/p>\n

    \n
  • 50- percentn\u00e1 z\u013eava<\/strong><\/li>\n
  • 24 hodinov\u00fd v\u00fdpredaj<\/strong><\/li>\n
  • posledn\u00e9 \u0161tyri kusy skladom<\/strong><\/li>\n<\/ul>\n

    Pri v\u00e4\u010d\u0161ine z\u00e1kazn\u00edkoch tieto pojmy skuto\u010dne funguj\u00fa. Ke\u010f predajca kladie d\u00f4raz na nedostatok, naliehavos\u0165 a exkluzivitu, unesie racion\u00e1lne rozhodovacie schopnosti mozgu a prin\u00fati \u013eud\u00ed kona\u0165. Tu je nieko\u013eko pr\u00edkladov manipulat\u00edvnych presvied\u010dac\u00edch p\u00e1k: <\/strong><\/span><\/span><\/p>\n

      \n
    • Pridanie term\u00ednu alebo d\u00e1tumu vypr\u0161ania platnosti k ponuke <\/span><\/span><\/li>\n
    • Pou\u017e\u00edvanie soci\u00e1lnych d\u00f4kazov, ako s\u00fa posudky alebo pr\u00edpadov\u00e9 \u0161t\u00fadie <\/span><\/span><\/li>\n
    • Pre\u0161krtnutie vy\u0161\u0161ej ceny s\u00fa\u010dasne zv\u00fdraznen\u00edm novej ceny v\u00fdraznou farbou (naj\u010dastej\u0161ie \u010dervenou)<\/li>\n
    • Pon\u00faknutie z\u013eavy po tom, akon\u00e1hle ste chceli ponuku odmietnu\u0165<\/li>\n
    • Pojem LIMITOVAN\u00c1 ED\u00cdCIA<\/span><\/span><\/li>\n<\/ul>\n D\u00e1vajte si pozor na pojmy ako „limitovan\u00e1 ed\u00edcia“ alebo prestrelen\u00e9 z\u013eavy. Zdroj: pexels.com\n

      Na vr\u00e1tenie pe\u0148az\u00ed m\u00e1te z\u00e1konn\u00e9 pr\u00e1vo, ak:<\/span><\/span><\/strong><\/p>\n

        \n
      • m\u00e1te pocit, \u017ee ste boli nespravodlivo don\u00faten\u00ed k\u00fapi\u0165 si produkt alebo slu\u017ebu, ktor\u00fa ste nechceli<\/span><\/span><\/li>\n
      • boli ste uveden\u00ed do omylu v s\u00favislosti s produktom alebo slu\u017ebou, ktor\u00e9 ste si k\u00fapili<\/span><\/span><\/li>\n
      • M\u00f4\u017eete tie\u017e z\u00edska\u0165 kompenz\u00e1ciu za utrpenie alebo nepr\u00edjemnosti.<\/span><\/span><\/li>\n<\/ul>\n

        Nez\u00e1le\u017e\u00ed na tom, kde ste tovar alebo slu\u017ebu zak\u00fapili \u2013 m\u00f4\u017ee to zah\u0155\u0148a\u0165 podomov\u00fd predaj, telef\u00f3nny alebo online predaj alebo v obchode. <\/span><\/span>Skontrolujte si, \u010di v\u00e1s pri k\u00fape nie\u010doho neuviedli do omylu.<\/span><\/span> Zav\u00e1dzaj\u00faci predaj m\u00f4\u017ee zah\u0155\u0148a\u0165 veci ako <\/span><\/span>poskytnutie nespr\u00e1vnych inform\u00e1ci\u00ed o produkte<\/strong> alebo slu\u017ebe \u010di<\/span><\/span> nespr\u00e1vne odporu\u010denie, <\/strong>ak\u00fd produkt by bol pre v\u00e1s najlep\u0161\u00ed.<\/strong> Predajca tie\u017e m\u00f4\u017ee na v\u00e1s tla\u010di\u0165 na zak<\/strong><\/span><\/span>\u00fapenie veci navy\u0161e<\/strong>, aby ste zo svojho n\u00e1kupu vy\u0165a\u017eili maximum. V minulosti ste sa u\u017e mohli stretn\u00fa\u0165 i s <\/span><\/span>prece\u0148ovan\u00edm produktu a jeho vlastnos\u0165ami<\/strong> v porovnan\u00ed s in\u00fdmi. <\/span><\/span>inzercia Medzi klamliv\u00fd predaj patr\u00ed tie\u017e <\/span><\/span>skr\u00fdvanie d\u00f4le\u017eit\u00fdch inform\u00e1ci\u00ed<\/strong> o produkte alebo slu\u017ebe.<\/span><\/span><\/p>\n V\u017edy si premyslite, \u010di produkt alebo slu\u017ebu skuto\u010dne potrebujete a \u010di by ste si ju zak\u00fapili aj bez z\u013eavy. Zdroj: pexels.com\n

         <\/p>\n

        Zdroje: www.business2community.com, www.nutshell.com, www.citizensadvice.org.uk<\/p>","protected":false},"excerpt":{"rendered":"

        Ak ste si niekedy kupovali auto, telef\u00f3n \u010di \u010doko\u013evek hodnotnej\u0161ie, pravdepodobne ste sa s t\u00fdmito taktikami u\u017e stretli.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[51],"tags":[],"class_list":["post-7845","post","type-post","status-publish","format-standard","hentry","category-archiv","two-columns"],"_links":{"self":[{"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/posts\/7845","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/comments?post=7845"}],"version-history":[{"count":0,"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/posts\/7845\/revisions"}],"wp:attachment":[{"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/media?parent=7845"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/categories?post=7845"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/tags?post=7845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}