{"id":8383,"date":"2023-07-26T00:00:00","date_gmt":"2023-07-25T23:00:00","guid":{"rendered":"https:\/\/instrid.sk\/uncategorized\/virtualne-asistentky\/"},"modified":"2023-07-26T00:00:00","modified_gmt":"2023-07-25T23:00:00","slug":"virtualne-asistentky","status":"publish","type":"post","link":"https:\/\/instrid.sk\/en\/archiv\/virtualne-asistentky\/","title":{"rendered":"Virtual assistants don't just have to be in smartphones and homes. They can also be used in the workplace."},"content":{"rendered":"

Za to, \u017ee dnes m\u00f4\u017eeme ovl\u00e1da\u0165 viacero funkci\u00ed na\u0161ich smartphonov hlasom, v\u010fa\u010d\u00edme technologick\u00e9mu pokroku v oblasti virtu\u00e1lnych asistentiek. Mo\u017eno to znie neuverite\u013ene, ale niektor\u00e9 dok\u00e1zali rozozna\u0165 \u013eudsk\u00fd hlas e\u0161te v 50. rokoch minul\u00e9ho storo\u010dia<\/strong>.<\/p>\n

Vtedy t\u00edm u\u010dencov z\u00a0Bell Laboratories zostrojil Audrey \u2013 prv\u00fa hlasom ovl\u00e1dan\u00fa asistentku, ktor\u00e1 bola schopn\u00e1 rozozna\u0165 \u010d\u00edslice od 0 po 9 a\u00a0jej \u00falohou bolo vyt\u00e1\u010danie telef\u00f3nnych \u010d\u00edsel<\/strong>. Av\u0161ak v\u00fdrobn\u00e1 cena, n\u00e1klady na \u00fadr\u017ebu a\u00a0jej ve\u013ekos\u0165 \u2013 a\u017e 180 cm na v\u00fd\u0161ku – ju robili nes\u00facou na predaj pre \u0161irok\u00fa verejnos\u0165, p\u00ed\u0161e port\u00e1l Medium.<\/p>\n

\u010eal\u0161ie zariadenia u\u017e boli sofistikovanej\u0161ie, preto\u017ee dok\u00e1zali vyprodukova\u0165 v\u00fdstup na z\u00e1klade po\u017eiadaviek pou\u017e\u00edvate\u013ea. Prv\u00fd stroj, ktor\u00fd dok\u00e1zal odpoveda\u0165 nasp\u00e4\u0165 pomocou simulovan\u00e9ho hlasu bol a\u017e IBM Watson<\/strong>. Pr\u00e1ve ten bol revolu\u010dn\u00fd pre vytvorenie modern\u00fdch hlasom ovl\u00e1dan\u00fdch virtu\u00e1lnych asistentiek.<\/p>\n Spolo\u010dnos\u0165 IBM v minulosti taktie\u017e vytvorila hlasom ovl\u00e1dan\u00fa kalkula\u010dku. Zdroj: unsplash.com\/@carsonmasterson\n

Technologick\u00e1 spolo\u010dnos\u0165 chcela odprezentova\u0165 ich nov\u00fd v\u00fdtvor \u2013 po\u010d\u00edta\u010d, ktor\u00fd dok\u00e1\u017ee odpoveda\u0165 na \u013eudsk\u00e9 ot\u00e1zky. Preto ho vo febru\u00e1ri roku 2011 postavili proti dvom \u0161ampi\u00f3nom americkej telev\u00edznej vedomostnej s\u00fa\u0165a\u017ee \u201cJeopardy!\u201c<\/strong>. New York Times uv\u00e1dza, \u017ee ne\u013eudsk\u00fd s\u00fa\u0165a\u017eiaci dok\u00e1zal zdola\u0165 svojich s\u00faperov, aj napriek pochybeniam.<\/p>\n

Mobiln\u00e1 revol\u00facia<\/h3>\n

P\u00e1r mesiacov po tejto v\u00fdhre spolo\u010dnos\u0165 Apple predstavila svoj nov\u00fd mobiln\u00fd telef\u00f3n Iphone 4S, ktor\u00fd ako prv\u00fd obsahoval zabudovan\u00fa hlasom ovl\u00e1dan\u00fa virtu\u00e1lnu asistentku<\/strong>. Tak ako t\u00e1 dne\u0161n\u00e1, aj t\u00e1to viac ne\u017e 10 ro\u010dn\u00e1 verzia dok\u00e1zala posla\u0165 spr\u00e1vu \u010di nastavi\u0165 bud\u00edk, informuje port\u00e1l TechRadar.<\/p>\n

Av\u0161ak nebola bezchybn\u00e1. Pou\u017e\u00edvatelia museli v\u00a0mnoh\u00fdch pr\u00edpadoch formulova\u0165 ich po\u017eiadavky, \u010do najjednoduch\u0161ie, aby im umel\u00e1 asistentka porozumela. \u0164a\u017ekosti jej sp\u00f4sobovali aj niektor\u00e9 pr\u00edzvuky anglick\u00e9ho jazyka \u2013 \u0161k\u00f3tsky, bostonsk\u00fd \u010di juhoamerick\u00fd<\/strong>.<\/p>\n

A\u00a0ani \u010fal\u0161ie spolo\u010dnosti nenechali na seba dlho \u010daka\u0165, ke\u010f\u017ee len rok nesk\u00f4r pri\u0161iel na trh Google Now a\u00a0o\u00a0dva roky priniesla spolo\u010dnos\u0165 Microsoft svoju Cortanu<\/strong>. P\u00e1r rokov na to pri\u0161iel aj mobiln\u00fd gigant Samsung so svojou vlastnou slu\u017ebou s\u00a0n\u00e1zvom Bixby, uv\u00e1dza port\u00e1l voicebot.ai.<\/p>\n

Mo\u017en\u00e9 rizika<\/h3>\n

Tak ako ka\u017ed\u00e1 technol\u00f3gia, aj virtu\u00e1lne asistentky maj\u00fa svoje rizik\u00e1. Ke\u010f ich chcete pou\u017ei\u0165 mus\u00edte pou\u017ei\u0165 \u0161peci\u00e1lne ur\u010den\u00e9 slovo alebo slovn\u00e9 spojenie, napr\u00edklad \u201eOK Google\u201c \u010di \u201eHey Siri\u201c. Pr\u00e1ve kv\u00f4li tomu musia neust\u00e1le po\u010d\u00fava\u0165, \u010do sa deje v ich okol\u00ed<\/strong>, aby dok\u00e1zali vykona\u0165 va\u0161e po\u017eiadavky alebo odpoveda\u0165 na va\u0161e ot\u00e1zky.<\/p>\n

Port\u00e1l Kaspersky informuje o\u00a0pr\u00edpade, kedy dom\u00e1ca virtu\u00e1lna asistentka Alexa prostredn\u00edctvom zariadenia Amazon Echo objednala viacer\u00fdm obyvate\u013eom mesta San Diego dom\u010dek pre b\u00e1biky<\/strong>. \u201eP\u00e1\u010di sa mi to diev\u010datko, ktor\u00e9 hovor\u00ed: „Alexa, objednaj mi dom\u010dek pre b\u00e1biky,\u201c<\/em> povedal moder\u00e1tor po\u010das vysielania telev\u00edzie CW6.<\/p>\n

Pri plnen\u00ed svojich \u00faloh potrebuj\u00fa by\u0165 pripojen\u00e9 k internetu, \u010do vytv\u00e1ra \u010fal\u0161ie bezpe\u010dnostn\u00e9 riziko<\/strong>. M\u00f4\u017ee sa sta\u0165, \u017ee \u00fato\u010dn\u00edk z\u00edska kontrolu nad takto pripojen\u00fdm zariaden\u00edm a m\u00f4\u017ee v\u00e1s za\u010da\u0165 odpo\u010d\u00fava\u0165, p\u00ed\u0161e port\u00e1l MiCOM Labs.<\/p>\n Pri pou\u017e\u00edvan\u00ed akejko\u013evek technol\u00f3gie netreba zab\u00fada\u0165 na opatrnos\u0165. Zdroj: unsplash.com\/@maltehelmhold\n

Ide o\u00a0st\u00e1le sa vyv\u00edjaj\u00face technol\u00f3gie, a\u00a0preto nie s\u00fa perfektn\u00e9. Ako informuje port\u00e1l Fleksy, aj jednoduch\u00e9 nedorozumenie m\u00f4\u017ee sp\u00f4sobi\u0165 probl\u00e9my. V pr\u00edpade, \u017ee zle zaznamenaj\u00fa va\u0161u ot\u00e1zku m\u00f4\u017eu poskytn\u00fa\u0165 nes\u00favisiace alebo u\u017e neplatn\u00e9 inform\u00e1cie<\/strong>.<\/p>\n

N\u00e1hrada za \u013eud\u00ed<\/h3>\n

Virtu\u00e1lne asistentky vyu\u017e\u00edvaj\u00fa umel\u00fa inteligenciu a\u00a0syst\u00e9m strojov\u00e9ho u\u010denia, aby dok\u00e1zali, \u010do najlep\u0161ie sl\u00fa\u017ei\u0165 ich pou\u017e\u00edvate\u013eom. V\u010faka tomu dok\u00e1\u017eu st\u00e1le napredova\u0165, a\u00a0poskytova\u0165 lep\u0161\u00ed z\u00e1\u017eitok z\u00a0ich pou\u017e\u00edvania<\/strong>.<\/p>\n

Silu umelej inteligencie na pracovnom trhu nemus\u00ed vysvet\u013eova\u0165, preto\u017ee sa o nej v posledn\u00fdch mesiacoch hovor\u00ed neust\u00e1le. Ak by v\u00e1s v\u0161ak zauj\u00edmalo, ako a v ktor\u00fdch sektoroch m\u00f4\u017ee umel\u00e1 inteligencia nahradi\u0165 \u013eud\u00ed, viac sa o nej do\u010d\u00edtate v na\u0161om predch\u00e1dzaj\u00facom \u010dl\u00e1nku.<\/p>\n

Telekomunika\u010dn\u00e1 spolo\u010dnos\u0165 Telekom zaviedla na svoju z\u00e1kazn\u00edcku linku a\u00a0webov\u00fa str\u00e1nku virtu\u00e1lnu asistentku Ol\u00edviu<\/strong>. Jej \u00falohou je pom\u00f4c\u0165 z\u00e1kazn\u00edkom pri rie\u0161en\u00ed naj\u010dastej\u0161\u00edch po\u017eiadaviek, uv\u00e1dza webov\u00e1 str\u00e1nka Telekomu.<\/p>\n

S pomocou virtu\u00e1lnej pomocn\u00ed\u010dky m\u00f4\u017eete vyrie\u0161i\u0165 to, \u010do potrebujete r\u00fdchlej\u0161ie, preto\u017ee nemus\u00edte \u010daka\u0165 na spojenie s oper\u00e1torom z\u00e1kazn\u00edckej linky<\/strong>.\u00a0 Av\u0161ak nemus\u00edte sa b\u00e1\u0165, \u017ee Ol\u00edvia je va\u0161a jedin\u00e1 mo\u017enos\u0165, preto\u017ee st\u00e1le s\u00fa k dispoz\u00edci\u00ed aj \u013eudsk\u00fd oper\u00e1tori.<\/p>\n

Zatia\u013e sa podobn\u00e9 virtu\u00e1lne asistentky pr\u00edli\u0161 neuchytili, no je mo\u017en\u00e9, \u017ee v\u00a0nasleduj\u00facich rokoch sa to zmen\u00ed. Svoje uplatnenie by na\u0161li pr\u00e1ve v\u00a0call centr\u00e1ch a\u00a0v\u00a0podobn\u00fdch slu\u017eb\u00e1ch<\/strong>, kde by mohli od\u013eah\u010di\u0165 zamestnancov od rutinn\u00fdch telefon\u00e1tov.<\/p>","protected":false},"excerpt":{"rendered":"

Za to, \u017ee dnes m\u00f4\u017eeme ovl\u00e1da\u0165 viacero funkci\u00ed na\u0161ich smartphonov hlasom, v\u010fa\u010d\u00edme technologick\u00e9mu pokroku v oblasti virtu\u00e1lnych asistentiek. Mo\u017eno to znie neuverite\u013ene, ale niektor\u00e9 dok\u00e1zali<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[51],"tags":[],"class_list":["post-8383","post","type-post","status-publish","format-standard","hentry","category-archiv","two-columns"],"_links":{"self":[{"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/posts\/8383","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/comments?post=8383"}],"version-history":[{"count":0,"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/posts\/8383\/revisions"}],"wp:attachment":[{"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/media?parent=8383"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/categories?post=8383"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/instrid.sk\/en\/wp-json\/wp\/v2\/tags?post=8383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}